Frequently Asked Questions

Q: Is My Step Up free?

 

My Step Up is a social enterprise, a not for profit paid service. We wish we could run it as a free service but at the moment, it’s impossible. Please get in contact with us to find out daily rates.

 

We use our income to pay for staff insurance, improve our current services and add new activities for our clients. We continue to bring new animals to the farm and we’re planning to renovate a new building in the near future.

 

Q: I don’t know if we can afford it, is there funding available?

 

Yes. Most of our clients use Direct Payments, funding available from the council. Contact us and we can explain more.

 

Q: Where Is My Step Up?

 

You can find My Step Up in Blackburn, Lancashire. We’re close to Ramsgreave & Wilpshire train station and near to M65 motorway. Check out our map.

 

Q: Do you offer a transport service?

 

Not at the moment. Some of our clients use Travel Assist, it’s an inexpensive and reliable transport service which picks you up from your front door and brings you straight to My Step Up.

 

Q: Can carers come along?

 

Most of our clients attend My Step Up independently but if a carer is required full-time, then we welcome carers to come along too. There is no additional charge for carers.

 

 

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My Step Up Ltd Social Enterprise, Brownhill Farm, Off Newington Avenue, Blackburn, Lancashire, BB1 9RG Phone: +44 08432 896179 (local rate nationally) Mobile: 07504 759164 © mystepup.co.uk